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Services & Products : Consumer Service Business Unit

Pursuing consumer-oriented business based on analysis of consumer needs

Business fields

  • Services
    Catering, uniform rental, facility services, public services, franchising
  • Real estate and residential housing
    Condominium sales, large-scale multifunctional urban complex development,property management, commercial facility development, overseas real estate-related business
  • Medical and healthcare
    Medical health care information services, Senior living, R&D support and contract manufacturing of pharmaceuticals, Clinic malls, Functional foods, Medical supplies procurement, Preventive care services.
  • Lifestyle materials
    Housing materials logistics, paper and pulp manufacturing materials, industrial materials, functional materials, etc.
  • Fashion business
    Brand marketing, OEM apparel business, e-commerce, etc.

Major Activities

Wide range of services meeting consumer needs

In the Consumer Service Business Unit, we are pursuing consumer-oriented business in the services, real estate, medical healthcare, industrial materials and fashion business fields. At the same time, we are aiming to develop new business models and provide new value-added services.


Catering service business of Aim Services

Focusing on growth industries and striving to develop them globally

In the services field, we are aiming to develop service business with high social value and growth potential. For instance, Aim Services, our joint venture with U.S. company Aramark, is providing catering-related services for public facilities, offices and others. In the medical healthcare field, we are focusing on four priority areas: healthcare, senior living, pharmaceuticals and prevention. For example, we have a joint venture with SOGO MEDICAL CO., LTD. to provide solutions for medical institution management. In the fashion business field, we are focusing on brand licensing business and apparel OEM business. Hanae Mori and Burberry are our main partners in brand licensing business. We also support foreign fashion brand holders in expanding their business into the Japanese market, and Japanese apparel companies in improving their distribution processes and developing their business globally.


Artist's impression of the Shiodome Building Project, a major development project in the Shiodome area of Tokyo

Business supporting rich lifestyles in Japan and overseas

In real estate development and related services, we are engaged in the development of major office building projects such as the Shiodome Building Project and commercial facilities including UNICUS Takasaki. We also engage in condominium sales in the Tokyo region, seeking to always ensure the highest levels of quality control and product development. Meanwhile, in storage rental, we have tailored the U.S. self-storage business model and launched it in Japan. We are also seeking to develop business in overseas real estate markets. An example of this is a REIT investment in Singapore. In the industrial materials field, we are pursuing woodchip business and related afforestation initiatives in Australia, and also supplying a broad range of paper products for printing and packaging use.


Key projects

  • Catering business of Aim Services (Japan)
  • Franchise business in partnership with Duskin (Japan and overseas)
  • Specific health guidance business (Japan)
  • OEM business for textile products for apparel manufacturing (Japan)
  • Domestic licensing of the Mitsui-owned Hanae Mori brand (Japan)
  • Redevelopment of the French Embassy in Tokyo and building of condominiums on its land (Japan)
  • Opening of self-storage business outlets (Japan)
  • Woodchip processing and exporting and related afforestation initiatives (Australia)

Reference Site

Opens new window.Aramark Uniform Services (Leading uniform rental service which streamlines and outsources the management of uniform washing, maintenance and inventories.)

Opens new window.Aim Services 'CafeSide.com' (Provides a variety of services, including office coffee services, to make office spaces more comfortable.)


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